Privacy Policy and Personal Information Collection Statement

Our commitment

Kino Education (hereinafter referred to as "the company" or "us") is committed to properly handling personal data to protect the privacy of customers. The Company will ensure that all policies and codes of practice adopted by us regarding the collection, use, retention, disclosure, transmission, security and access of personal data are in compliance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the "Ordinance"), and the relevant code of practice and guidelines issued by the Office of the Privacy Commissioner for Personal Data in Hong Kong. "Personal data" in this statement is construed in accordance with the definition in the Ordinance.

If any of the company's operations are required to comply with any other privacy laws outside Hong Kong (such as operations outside Hong Kong), this statement will also apply as long as it does not violate the laws of the relevant places.

Collection of personal data

We may from time to time ask you to provide personal information, including but not limited to your name, telephone number, residential address and/or proof thereof, email address, etc. If you refuse to provide such information, it may prevent us from processing any application or request you submit, or prevent you from accessing certain content on our website, or prevent you from completing the things you intended to do on our website . If you are under the age of 18, you must obtain parental or guardian consent before submitting any personal data to us. Some of our websites may disclose non-personally identifiable aggregated statistics of website visitors to advertisers, and some of our websites may also collect aggregated information about visitors, such as the number of visits and other statistics. Such information may include, but is not limited to, browser type and version, operating system, IP address and/or domain name.

Unless otherwise stated, when you browse our website, we will only collect a record of your visit and will not collect any personal data about you. Cookies, if any, placed on any part of our website are not used to collect personal data. Cookies are small computer files that can be stored on a web user's computer for the purpose of obtaining configuration information and analyzing the browsing habits of web users. After users store cookies, they do not need to re-register when they visit the site again. Websites often use cookies to track user preferences for website topics. You can modify the relevant Internet options or the browsing preferences of your computer system to refuse to store cookies. However, you may not be able to use or activate certain functions provided by our website. Our website may block users who do not accept cookies.

Provide real personal information

If you apply to us to use the service, we may ask you to show your personal address and telephone number, and the relevant information can be used only after verification.

Uses of the personal data collected

The specific purposes of your personal data are set out in Part 2 of our "Personal Information Collection Statement" below (in particular, the first paragraphs 1 to 7 of Part 2 are the main parts).

Participant access and correction of data

Under the Ordinance, you have the right to:

1. Check whether we hold your personal data;

2. Access to your personal data held by us;

3. Request that we correct inaccurate personal data we hold; and

4. Check our (from time to time) policies and codes of practice regarding personal data and categories of personal data held.

Personal Data Security

When we transmit your personal data over the Internet, we use various encryption techniques to ensure that only those authorized by us have access to the data. Due to the operational nature of the Internet, we cannot guarantee the absolute security of data transmission. You can refer to Section 3 "Security Statement" below to understand the steps we take to protect the security of personal data collected through this website and to avoid unlawful interference by third parties.

Internal Guidelines for Accessing Personal Data

All our employees strictly follow the Internal Guidelines for Accessing Personal Data. Physical records containing personal data are kept in a safe place unless in use. Access to physical and/or computer data by our employees is strictly controlled, access is subject to appropriate management approval, and only "must know" personnel are permitted to access customers' personal data. When we store, use and/or transmit customers' personal data, we will take appropriate measures to prevent accidental and/or unauthorised disclosure, alteration, loss and/or destruction of any personal data.

Keep personal data

If you are our student, the personal data you provide to us through application forms, the Internet or other means during the validity period of the service will be retained until a reasonable period of time after the termination of the service. We will clear unnecessary personal data existing in the system in accordance with our internal policy.

Personal Information Collection Statement

You, as our student or visitor or user of our website, may be required to provide us with personal data when applying for and/or continuing to use any of our services. If the personal data you provide is incomplete or inaccurate, we may not be able to provide or continue to provide the services you require. We will keep your personal data confidential at all times. Our policies and codes of practice regarding the collection, use, retention, disclosure, transfer, security and access of personal data shall be governed by the Ordinance and this Statement. We may use and retain the personal data you provide for any of the following purposes and for such other purposes as may be agreed between the parties from time to time or as required by law:

1. To process your service application and provide services;

2. Use your personal data (including name, phone number, mailing address, email address) to market our services and/or products (whether or not the company is paid for the promotion) with your consent. We will provide you with relevant promotional materials by direct sales calls, emails, electronic messages*, mails, etc. We will seek your personal preferences regarding services and/or products before providing you with direct marketing materials;

3. Handle the relevant discounts provided to you in response to various services;

4. Process any payment instructions and/or direct debit payment arrangements requested by you and;

5. Facilitate the day-to-day operation of your online account, provide customer service and/or collect service charges owed on your account;

6. Let us prevent crime;

7. Handle your application for relevant jobs.

*Electronic messages include messages sent via: SMS, MMS or cross-platform mobile SMS applications (eg smartphone SMS applications).

In addition, we may disclose or transfer your personal data to our affiliates, partners for market research purposes, subject to your agreement with us or your consent to us (as the case may be), In addition, it will be used to ensure that the personal data you provide for the above or other purposes and uses are in accordance with your agreement with us from time to time or in compliance with legal requirements.

If you do not wish to receive direct marketing promotional materials from us regarding learning and/or other categories of services and/or products mentioned above, or do not wish us to disclose, transfer or use your personal data for the above-mentioned direct marketing purposes, Email submissions are welcome.

Security Statement

Although the Internet is not inherently a secure and reliable communication environment, users can use appropriate technology to enhance network security. However, Internet security is not a purely "technical" issue. Common sense and general measures for the security of personal and transaction data are also of equal importance. "Hackers" need a "portal" to invade the system, and the "portal" is often opened because users are negligent in passing confidential documents or handling confidential data such as passwords and personal identification codes, so that "hackers" can take advantage. Therefore, users should be careful when handling such files and data.

In order to keep all personal data obtained from our website users strictly confidential, in addition to the use of firewalls and other sophisticated technical equipment, we also provide and implement other strict security measures to protect our systems, information and data, avoid Any accidental, malicious destruction or damage.

Query

If you have any inquiries about this statement, please contact us by email:

Email to: info@carrots.hk